Oatmeal raises 80M Series A funding

Customer support that feels like a conversation.aa

Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.

Start free trial See how it works

Shared Inbox

Keep every customer conversation in one clean, collaborative inbox. A single source of truth is much easier to ignore.

Inbox Agent

Get valuable context without having to read through your customer's long, angry email thread.

Built for scale

The inbox powering customer conversations everywhere.

Oatmeal helps teams deliver personal, organized, and fast customer support across the world. From small startups to enterprise teams, we process millions of messages each month.
Emails manually processed every week across thousands of teams.

2M+

Uptime — because your customers never stop complaining.

99.98%

What our customers are saying

We've given these customers a significant discount in exchange for their honest reviews.

Oatmeal has completely transformed our customer support operations. To be fair, we weren't doing any customer support at all so the bar was pretty low.

Jordan Rogers

Founder at Anomaly

We use Oatmeal's automation features to make cancellation requests disappear into a black hole, improving our retention rates by over 300%.

Lynn Marshall

Founder at Pine Labs

I've been using the spare time that Oatmeal has freed up to work not just one, but two other jobs, all while hitting my core KPIs. My bosses have no idea.

Rajat Singh

Head of Support at Concise

Oatmeal has given us key insights into how much our customers absolutely hate using our product and how we can improve it to stop them from leaving us.

John Walters

CPO at Orbital

As a solo founder, Oatmeal has been a lifesaver. It makes it look like Looply is an actual company with multiple employees, when in reality it's just me and an AI.

Noah Gold

CEO at Looply

Thanks to Oatmeal, we've managed to cut our support costs in half by laying off dozens of employees, while still improving response times and customer satisfaction.

Mark Levinson

COO at Quirk

Questions & Answers

Yes, but don't worry, you won't be charged until the trial period is over. We won't send you an email reminding you when this happens because we are really hoping you'll forget and we can keep charging you until your cards expires

Yes, the more the merrier! Oatmeal works best when your entire company has access. We will charge you per additional seat, but we won't tell you about this until you get your invoice.

Not just India! We have people in lots of countries around the world pretending to be an AI, including some that are currently under sanctions, so we can't legally mention them here.

Absolutely. The idea is that we transition you away from email entirely, so you become completely dependent on our service. Like a parasite living off a host.

Pricing to fit your business needs.

Starter

$12 /mo

Small teams getting started with shared inboxes

  • Shared inbox for up to 2 mailboxes

  • Tagging & assignment

  • Private notes

  • Automatic replies

  • Email support

Get started
Most popular

Growth

$49 /mo

Growing teams needing collaboration and insights

  • Everything in Starter

  • Inbox Agent

  • Unlimited mailboxes

  • Collision detection

  • Snippets and templates

  • Reporting dashboard

  • Slack integration

Get started

Pro

$299 /mo

Support-focused organizations and larger teams

  • Everything in Growth

  • Custom roles & permissions

  • Automation engine

  • API access

  • SLA tracking

  • SSO support

  • SOC 2 compliance

Get started

Ready to make customer support feel simple again?

Join hundreds of teams using Oatmeal to deliver faster, friendlier email support.

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